Shipping policy
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🌴 PALM Resort Wear – Shipping Policy
Order Processing
- All orders are processed within 2–3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Times
- Standard Shipping (U.S.): 3–7 business days
- Shipping costs are calculated at checkout based on order size and destination.
- Complimentary shipping may be offered on orders over a specified amount (optional: e.g., $100+).
Local Pickup (Optional – great for CT base)
- Free local pickup available in Columbia, CT.
- Pickup instructions will be provided once your order is ready.
Expedited Shipping
- Expedited options may be available at checkout for an additional fee.
Tracking Your Order
- Once shipped, you will receive a tracking number via email so you can follow your delivery.
Shipping Delays
- PALM Resort Wear is not responsible for delays caused by carriers, weather, or high-volume periods (e.g., holidays).
Incorrect Addresses
- Please ensure your shipping details are correct. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery so we can assist.
International Shipping (Optional add-on)
- Currently, we ship within the U.S. only (or customize if you expand).
- International customers are responsible for any customs fees or duties.